Answer
First, demand a scoped brief with explicit issues, expected outcomes, and the exact deliverables, so both sides agree on what success looks like. Second, request a concrete method for progress updates, a responsible party, and a realistic timeline that aligns with your deadlines. Third, examine the cost structure and contingencies so there are no hidden fees if the scope shifts or the project extends. Fourth, look for problem-solving signals, such as tailored approaches to your specific dispute or contract, and a proposed plan rather than generic assurances. Fifth, in the Sutherland Shire, compare how firms test capability before any commitment, for instance by supplying a brief, risk assessment, and a short, practical plan.





