Answer
AI chatbots can be available 24/7, answering customer questions and resolving issues even when the store is closed, which is a huge plus for busy shoppers. • They can handle a variety of inquiries, from tracking orders to managing returns, making the customer support process much smoother. • By engaging with customers proactively, chatbots can also help drive sales by reminding customers about items left in their carts or suggesting complementary products.
Updated 2026-04-18





